FAQs: Everything You Need to Know About Virtual Doctor Visits
What is an online doctor visit?
An online doctor visit, also known as a telehealth or virtual visit, allows you to consult with a licensed healthcare provider via secure video call. At Tactus Health, our board-certified doctors can assess your symptoms, provide diagnoses, and prescribe treatments—all from the comfort of your home.
What conditions can be treated during an online doctor visit?
Our online doctors can treat a wide range of conditions including cold and flu symptoms, minor infections, chronic disease management (like diabetes), mental health consultations, and more. They can also manage follow-up care and prescriptions for ongoing conditions.
Do I need any special equipment for an online visit?
For an online doctor visit, all you need is a smartphone, tablet, or computer with internet access and a working camera, microphone, and speakers. At Tactus Health, our telehealth platform is easy to use and secure.
Can I see my regular doctor online?
Yes! If your regular provider offers telehealth services, you can book an online visit. At Tactus Health, we make it easy to connect with our experienced providers, whether you’re a new or returning patient.
How do I prepare for an online doctor visit?
Before your visit, make sure your device is ready and connected to the internet. Have your medical history, list of medications, and any symptoms or questions ready. It’s also helpful to be in a quiet, private location during your consultation.
Can online doctors prescribe medications?
Yes, Tactus Health doctors can prescribe new medications and refill prescriptions during your online visit. They’ll send your prescription directly to your pharmacy of choice.
Are online doctor visits covered by insurance?
Many insurance plans now cover telehealth services, including online doctor visits. We recommend checking with your insurance provider or contacting Tactus Health directly to confirm coverage.
Can I get a physical exam during an online visit?
While physical exams are typically performed in-person, our doctors can evaluate certain symptoms, like rashes or swelling, via video. If further testing is required, they may recommend a follow-up in-person visit.
I am looking for online doctor visit near me. Are online visits secure and private?
Absolutely. At Tactus Health, all online visits are conducted through a HIPAA-compliant platform, ensuring that your personal health information is safe and confidential.
What if I need lab tests or imaging?
If your condition requires lab work or imaging, your doctor will guide you on how and where to schedule those tests after your online consultation. In some cases, an in-person visit may be necessary to complete certain tests.
How long does an online doctor visit take?
Most online doctor visits at Tactus Health last around 15 to 30 minutes, depending on the complexity of the issue being discussed. You’ll receive personalized attention and can ask any questions during the consultation.
How do I book an online doctor visit with Tactus Health?
Booking an online doctor visit is simple. You can easily schedule an appointment through our website or by calling our office. We’ll provide you with instructions on how to connect to your virtual appointment.