Privacy Policy

Tactus Health

Tactus Health Privacy Policy

Tactus Health (“we,” “our,” “us”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the Tactus Health website (“Website” or “Service”) and any related products and services (collectively, “Services”). It outlines our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information and your choices regarding our use of your Personal Information and how you can access and update it.

Information We Collect

  • Personal Information: We may collect your name, email address, phone number, and other information you voluntarily provide.
  • Usage Data: We may collect information about how you access and use our website and services, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

  1. Provide the services you request.
  2. Communicate with you, including sending updates and notifications.
  3. Send promotional communications, if you have opted in.

SMS Communications

By providing your phone number, you consent to receive SMS messages from Tactus Health for updates and notifications. Message and data rates may apply. You can opt out at any time by replying STOP to any message.

HIPAA Compliance

As a healthcare provider, Tactus Health complies with the Health Insurance Portability and Accountability Act (HIPAA). This means that we take extra precautions to ensure the security and confidentiality of your protected health information (PHI). We adhere to HIPAA guidelines to protect your health data from unauthorized access or disclosure. For more information on HIPAA, you can contact us directly at support@tactushealthcare.com

Legal Disclosures

We may disclose your Personal Information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests. Additionally, we may disclose information related to audits, FDA requirements, public health reporting, or if required by law in cases of abuse or neglect​​

Sharing Your Information

We do not sell or trade your Personal Information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf. Customer SMS Consent and Customer phone number will not be shared by 3rd party. 
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

Before-and-After Images

If you consent, we may use your before-and-after photos for marketing purposes. We ensure that all such images are anonymized, and no personally identifiable information will be disclosed without your explicit permission. You may revoke consent at any time by contacting us at support@tactushealthcare.com

Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from children without parental consent, we will take steps to delete such information.

Security

We use administrative, technical, and physical security measures to protect your Personal Information. However, no security measures are perfect, and no method of data transmission can be guaranteed against any interception or misuse.

Use of Third-Party Tools

We may use third-party tools to help operate our business, including scheduling systems, payment processors, and communication platforms. These third parties may collect personal information as part of their services. We ensure that all third-party vendors comply with our privacy and security policies

Your Choices

  • Email and SMS Communications: Opt out by following the unsubscribe instructions in the email or SMS or by contacting us directly.
  • Access and Correction: Access, update, or delete your Personal Information by contacting us at support@tactushealthcare.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Acceptance of This Policy

By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

Acceptance of This Policy

If you have any questions or concerns about this Policy, please contact us at: support@tactushealthcare.com

This document was last updated on 10/10/2024